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Participant
May 13, 2014
Question

Illustrator Download issue

  • May 13, 2014
  • 1 reply
  • 115 views

Taken a new Illustrator CC account but on download, nothing happens. Is there a problem with the creative.adobe.com site ? Illustrator page is hung on the website.

Pls help !

- Sunil

This topic has been closed for replies.

1 reply

ArunPrasad
Participating Frequently
May 13, 2014

Hello !
Make sure you have the Creative Cloud App installed on the computer.
https://creative.adobe.com/products/creative-cloud

Then Sign in to the Creative Cloud App on the desktop.
Click on Apps Tab > you will have the options to install Illustrator CC

Thanks !

systicaAuthor
Participant
May 13, 2014

Thanks ! But is this link down ? https://creative.adobe.com/products/creative-cloud

Nothing seems to load the page at all

ArunPrasad
Participating Frequently
May 13, 2014

Please try to use an alternate browser.