Illustrator new update 24.0.1 windows not compartable

Forum|Forum|6 years ago
November 25, 2019
2 replies
4212 views

Hi Adobe,

May I know why windows not supporting Illustrator new update 24.0.1.

If any mac users save the file as 2020 version for windows it's opening as a pdf preview. What is the solution?

This topic has been closed for replies.

T

Test Screen Name

Legend

As the message clearly says, versions below 1803 are not supported. Your Windows version is End-of-Life and no longer supported by Microsoft either.

I

IT - Choate Construction

Participant

Are the later versions of the application going to be no longer supported or compatible with Windows Server 2016 or will it now require Windows Server 2019 to run the application? Thanks.

T

Test Screen Name

Legend

Nobody knows Adobe's future plans. We do see Adobe enthusiastically embracing the latest systems and rejecting older ones before EOL. We also see Adobe checking system before installing, more than ever.

I see the system compatibility for Illustrator 2020 today is "Microsoft Windows 7 (64-bit) with Service Pack 1 or Windows 10* (64-bit)". Therefore if it installs on Windows Server 2016 or Windows Server 2019, this seems to be a bug, and Adobe may fix it at any time.

T

Test Screen Name

Legend

What is your actual Windows version and build number? Please let us know if you need help finding out.

Rajesh KothuruAuthor

Participant

Edition: Windows 10 Pro

Version: 1703

OS Build: 15063.0

Processor: Intel(R) COre(TM)i5-6300HQCPU@2.30GHz

Installed Ram: 16GB

System Type: 64Bit

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