Illustrator only on Laptop:

The software only opens on my Mac laptop, not on my desktop PC,

even though I'm connecting from the same cloud in Adobe.

why is it happening?

thx

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Correct answer kglad

do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

Community Expert

is it installed on your pc?

what happens when you double click the ai executable in your programs/adobe/illustartor directory?

what's your os?

Participant

hey, thanks

The software is not installed

because I can not find a way to install it, without buying it, or start a week trial.

Correct answer

Community Expert

do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

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