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Participant
February 5, 2020
Answered

Illustrator Sign in window prompts repeatedly

  • February 5, 2020
  • 1 reply
  • 722 views

Hello, I just bought illustrator and when I open the software it asks me to sign in. When I finish signing in it closes but opens the sign in window right back up. I cant begin using software please help!!

 

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Correct answer Ashutosh_Mishra

Hi there,

 

Thanks for reaching out. I'd recommend following the steps provided on help article https://helpx.adobe.com/in/download-install/kb/adobe-sign-in-loop.html
Hope it helps.

 

Also, moving this thread to Get Started community for expert help.

 

Regards,

Ashutosh

1 reply

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
February 5, 2020

Hi there,

 

Thanks for reaching out. I'd recommend following the steps provided on help article https://helpx.adobe.com/in/download-install/kb/adobe-sign-in-loop.html
Hope it helps.

 

Also, moving this thread to Get Started community for expert help.

 

Regards,

Ashutosh