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bengeo5
Participant
October 30, 2020
Question

Illustrator won't run on my computer

  • October 30, 2020
  • 3 replies
  • 195 views

So the time has come

Illustrator won't run on my High Sierra 2013 Mac. Adobe Creative Cloud offers no method of downloading a previous version quickly and easily oncew the latest version which won't work is uninstalled.  I can  no longer use adobe products to complete my current project in the next hour or two. I have to go elsewhere.

Goodbye Adobe

This topic has been closed for replies.

3 replies

B
bengeo5Author
Participant
October 30, 2020

Thaks Bob

I won't make the same mistake again, nut who is to know? Downloading the latest version which won't run. Then reset preferences and then delete and hunt around to find an earlier version. However, everytime I tried to do this before the latest Illustrater was always pushed to me.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
October 30, 2020

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD

B
bengeo5Author
Participant
October 31, 2020

Thanks John

I tried design tools but every download pushed me to the latest Illustrator. I'll try the download to an external device

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
October 30, 2020

The solution is to make sure that your preferences are set to not uninstall old versions when the new versions are installed.

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