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94236859
Participant
September 8, 2017
Answered

ILLUSTRATOR如何取消訂單、解除月繳

  • September 8, 2017
  • 6 replies
  • 1746 views

因為這軟體我沒不再使用想取消月繳合約,請問我能怎麼做?

Correct answer Luke Jennings

Log into your Creative Cloud account and click manage account. (click on your profile icon).

Cancel your Creative Cloud membership

6 replies

John T Smith
Community Expert
Community Expert
January 16, 2022

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Participant
January 16, 2022

這軟體不符合我使用,我要取消訂單

訂單號碼:AD00596505360CTW

Participant
January 16, 2022

這個軟體不符合我使用,我要取消訂單

Participant
January 16, 2022

這個軟體使用上自己不夠流暢,取消訂單

Srishti Bali
Community Manager
Community Manager
September 16, 2017
Luke Jennings
Luke JenningsCorrect answer
Inspiring
September 8, 2017

Log into your Creative Cloud account and click manage account. (click on your profile icon).

Cancel your Creative Cloud membership