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Participant
January 21, 2014
Question

Im Having trouble installing Photoshop CC

  • January 21, 2014
  • 1 reply
  • 87 views

When downloading Photoshop CC everthing seems to be working fine until it get towards the end of downloading and a screen pops up saying that I'm missing files or something and couldnt be completed and it suggests that i download Adobe Support to see what is missing. Well i do download Adobe Support and it tells me that there is nothing missing or wrong with my computer so i dont see why the screen saying "you missing files" keeps coming up and im hoping to solve this problem soon because I'm using this free trial for a class that way i dont have to always go into the computer room i can just work on my project from home.

Thanks

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    1 reply

    Jeffrey_A_Wright
    Legend
    January 21, 2014

    Ptreojo74 can you please post a screen shot of the error you are seeing?  The error you have described should not occur with the version of Photoshop you are referencing.  Also which operating system are you using?