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kristenb94010928
Participant
September 12, 2022
Question

iMAc 27 in radeon display mid 2015 installed Big Sur 11.6.8

  • September 12, 2022
  • 2 replies
  • 133 views

Creative Cloud apps not there. Tried reinstall and message is taking too long, repair or reinstall creative cloud.  Tried many times and unsuccessful.  Is CC only compatible with Big Sur 11 or 10.  My iMac is not allowing reinstall of

catalina either. 

This topic has been closed for replies.

2 replies

Legend
September 15, 2022

Try using the CC Cleaner tool.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
I have a 2015 15" MacBook Pro and had a 2015 21" iMac and both ran CC just fine, with Big Sur and Monterey.

kglad
Community Expert
Community Expert
September 12, 2022

if you have no subscription, you can get only use an adobe trial, which includes no versions compatible with your os.

 

ie, you need a subscription to use adobe apps with your os.