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jessamynm70439172
jessamynm70439172
Participant
June 8, 2015
Answered

image not recognized

  • June 8, 2015
  • 2 replies
  • 2269 views

I just downloaded CS5.5 and it says The following disk images couldn't be opened Image: MasterCollection_CS5_5LS1.dmg, Reason: image not recognized. What do I do now? I am on Mac OSX Yosemite 10.10.3

    This topic has been closed for replies.
    Correct answer kglad

    you're dl is probably corrupted.  you can check file size to confirm.

    then redownload.

    2 replies

    D
    drydruid
    Participant
    June 9, 2015

    I have the same issue with CS6 that I'm trying to move to a new Powerbook aftet several tries and different browsers

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 8, 2015

    you're dl is probably corrupted.  you can check file size to confirm.

    then redownload.

    M
    micahs84991843
    Participant
    August 12, 2015

    does dl stand for Download?  If so, the download file is 4.5 gb.  that seems about right to me.  I'm redownloading now anyway...

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 12, 2015

    yes, dl =download.

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