maria.beatrice.wk

Participant

Answered

Impossibility to install Adobe Muse CC -

Forum|Forum|12 years ago
February 16, 2014
1 reply
414 views

Whenever I try to install Adobe Muse CC through Adobe Creative panel, it appears on my screen a window saying that it already exists in my system a beta version of the same product. Ho do I have to proceed in order to uninstall the beta version and install Adobe Muse CC? I've already uninstalled Adobe Air. Thanks (Mac user)

Creative Cloud

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Correct answer Romsinha-9KMEUt

Hi maria.beatrice.wk,

Which OS are you using? Please refer the article:http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Regards,

Romit Somha

Romsinha-9KMEUtCorrect answer

Adobe Employee

Hi maria.beatrice.wk,

Which OS are you using? Please refer the article:http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Regards,

Romit Somha

maria.beatrice.wkAuthor

Participant

Great!!! Thank you very much for your help. I followed your instructions and managed to instal Adobe Muse CC.