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dries ketels
Participant
May 21, 2015
Question

impossible download of the Lr trial version

  • May 21, 2015
  • 1 reply
  • 239 views

Dear,

When I trie downloading the trial version of Lr, I come on the following page error:

Sie verwenden ein Betriebssystem, das von Lightroom nicht mehr unterstützt wird. Eine Liste aller unterstützten Plattformen finden Sie in den Systemanforderungen.

Free translation of the error would be: "You are using an operation system that is not compatible with Lightroom. A list of all compatible platforms can be found in the system requirements."

I'm working with a mac. After reading this error I updated all the software on my computer, which was not helpful because it was already completely updated. (There where no new updates possible) Just to make sure I restarted the computer and tried to download Lr Trial version again. The same error page Occurred.

Some help would be kindly appreciated!

I insert a screenshot of the error page.

This topic has been closed for replies.

1 reply

Ned Murphy
Legend
May 21, 2015

Here are the requirements for LR6 - see if you can spot where your system might not meet them...

Mac OS

•Multicore Intel processor with 64-bit support*

•Mac OS X 10.8, 10.9, or 10.10

•2 GB of RAM (8 GB recommended)

•1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large, high resolution monitors, such as 4K and 5K-resolution monitors.

•2 GB of available hard-disk space (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices).

•DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version

•OpenGL 3.3–capable video adapter for GPU-related functionality

•Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

frick-media_ch
Participant
May 31, 2015

I wanted to download lighroom cc on my macbook

I have an adobe creative cloud abo and paid for that, but it doesn't work.

Jeffrey_A_Wright
Legend
July 16, 2015

Moving this discussion to the Creative Cloud Download & Install forum.