IMPOSSIBLE TO CANCEL ADOBE CC?

Forum|Forum|8 years ago
December 16, 2017
5 replies
484 views

Adobe's cancellation procedure is utterly criminal. Absolutely impossible to end my subscription! Who else has had this issue? There is probably grounds for a class-action lawsuit. I am certainly contacting my state's Attorney general.

ADOBE CANCEL MY ACCOUNT AND STIP CHARGING ME!

Creative Cloud

This topic has been closed for replies.

Correct answer Nancy OShea

Did you log in to your Adobe account and click on Manage Plan?

https://accounts.adobe.com/

B

Bibop

Participant

The CANCEL PLAN button is not there. There is a message that prompt to call your call center. After 20 minutes of waits it goes to an answering machine. You should be ashame of yourself!

This is a real scam and after two months of trying to cancel it, I'm going to contanct my lawyers and file a claim in the federal court.

You will here from me very soon.

Bibop Gresta

Nancy OShea

Community Expert

It's not difficult to cancel a plan. Seriously, an eight year could do it.

Contact Adobe customer Care via online chat.
Log-in with a good browser like Chrome or Firefox that accepts cookies and does not have script blockers.
https://helpx.adobe.com/contact.html
Click the chat bot icon in the lower right and type Agent followed by Enter key.