Skip to main content
Seb Mainguet
Participating Frequently
November 8, 2021
Question

Impossible to install previous versions of my apps

  • November 8, 2021
  • 2 replies
  • 191 views

Hi everyone, thx for help in advance…

 

Needed to install previous version of InDesign – 2021 rather than 2022. Found this page from Help & Support, so that seemed to be OK.

 

The problem is : in the menu I do have "learn more", do have "uninstall", but do NOT have any "other versions" option… so cannot install previous version… See below how it looks on my device (in french) :

 

 

… and how it should look (in french also) :

 

How it should look in english :

 

 

Maybe I have some wrong parameters somewhere ?

Thx again !

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Jeffrey_A_Wright
Legend
November 8, 2021

Seb, the ability to install older Adobe applications is only provided to active Creative Cloud members.  What type of Creative Cloud membership are you using? I do not see an active individual membership under the e-mail address you used to post to this public discussion forum.

Seb Mainguet
Participating Frequently
November 8, 2021

Thx a lot Jeff I have to check this and let you know. But this could be an explanation for sure !