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Participant
March 28, 2025
Question

Impossible to open any of the creative cloud app on the desktop

  • March 28, 2025
  • 3 replies
  • 286 views

 

I can't solve this problem, and cant open any app of the desktop.

I've reset everithig

3 replies

Nancy OShea
Community Expert
Community Expert
March 28, 2025

Make sure your computer meets the minimum requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura)

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
March 28, 2025

in additon to @Ben107584 M 's suggestion, make sure your default browser is updated and not opera.

Community Expert
March 28, 2025
Participant
March 28, 2025
yes,
but still no success

--
*Giulia Sangiani*
NessunoDesignMilano <>
kglad
Community Expert
Community Expert
March 28, 2025

what's your default browser/version?