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Uri Rosenberg
Participant
August 11, 2015
Answered

In regard of my PHOTOSHOP CS5.1: I upgraded my computer, copied all content of the hard disk to the new one, and although I deactivated the software, I can not activate it again in the new hard disk. This is an original product with a serial number.

  • August 11, 2015
  • 1 reply
  • 240 views

In regard of my PHOTOSHOP CS5.1:  I upgraded my computer, copied all content of the hard disk to the new one, and although I deactivated the software, I can not activate it again in the new hard disk. This is an original product with a serial number.How can I activate it?

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    Correct answer Anupriya Khare

    Hi Uri,

    Please click on the link below and contact Adobe Support via chat.

    Contact Customer Care

    Hope this will help you.

    Regards,

    Anupriya Khare

    1 reply

    Anupriya Khare
    Participating Frequently
    August 11, 2015

    Hi,

    Could you please provide the error message you get while activation.

    Regards,

    Anupriya Khare

    Uri Rosenberg
    Participant
    August 11, 2015

    Thank you , this is the message<Screenshot removed by moderator>

    Uri

    Anupriya Khare
    Anupriya KhareCorrect answer
    Participating Frequently
    August 11, 2015

    Hi Uri,

    Please click on the link below and contact Adobe Support via chat.

    Contact Customer Care

    Hope this will help you.

    Regards,

    Anupriya Khare