"Inconsistency in the installer database"

Forum|Forum|13 years ago
February 5, 2013
3 replies
17075 views

I'm trying to install Photoshop Elements 11 from a disc on a new imac running OS X 10.8.2. I keep getting the above message, "Inconsistency in the installer database. Please restart your computer and install again." I have tried several times with the same result. What to do?

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Correct answer David__B

Hi Diana,

This might be helpful for you Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product

Its not for Photoshop Elements specifically but should help finding the caps folder.

Best,

- Dave

A

Anonymous

Plz Can you help me, I have been installing adobe flash pro cs6, Then This Happpened "Inconsistency in the installer database" Plz Help Me Can Do This?

Thank You

Mylenium

Legend

Manually delete the caps.db in the caps folder. Just running the cleaner script doesn't resolcve that particular issue as in fact a completely unrelated entry in teh database may be causing this and not show up in the tool at all...

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Mylenium