Inconsistency in the installer database. Please restart your computer and install again.

Forum|Forum|10 years ago
August 15, 2015
1 reply
309 views

Hi,

I'm getting the above error at the finish step of the installer process. I have a PS CS5 upgrade, trying to install on new macbook. I read other posts saying delete the caps.db file in Library. I don't have that file, but have a CAPS folder. Not sure what to do and I don't want to hack away at the install files willy nilly. Adobe offers no help.

Any ideas?

Regards,

This topic has been closed for replies.

Correct answer kglad

these are the cs3 and cs4 help pages for that error. see if you can apply to your situation.

cs3: http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html

cs4: https://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install.html