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H
haleydigital
Participant
February 4, 2020
Question

Increase in Pricing

  • February 4, 2020
  • 1 reply
  • 157 views

Hello, we have recently received an email that our plan is increasing in price per month but there are no actual "added benefits" that I have seen... has this happened to anyone else? We are probably just going to cancel our membership. 

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1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
February 4, 2020

Did you get your subscription about a year ago? If so, your introductory pricing is expiring and the increase you refer to is to the standard price for the subscription.

 

The subscription means you get continual updates and features as they become available. If you cancel your subscription, you will be unable to open any files you created with the subscribed products, although you do retain ownership.

 

Edited to add: Moving this to the Get Started forum, which is the appropriate forum for discussions of this nature. Community Help is for help in using these forums.

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