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L
LSkoob
Participant
October 23, 2014
Question

InDesign CC 2014 won't download or install

  • October 23, 2014
  • 1 reply
  • 871 views

I'm running OS X 10.6.8 (Mountain Lion?) on a 2011 17" MacBook Pro. I have the Design Standard CC subscription.

I'm getting InDesign CC 2014 Mac files from customers, and they won't open in InDesign CC.

I would install InDesign CC 2014, but don't see a Mac installer in the Adobe Application Manager. (It was automatically pushed and installed to my PC a couple of months ago.)

I suspect I need to upgrade my OS, but I've read that Yosemite is an Adobe-killer, so I'm not doing that!

Mavericks is supposed to be good for Adobe products, but I can't find an installer. Apparently it's no longer available in the Mac App store.

I have a work-around for now, but I can't be the only one with this problem!

We have only two Macs here in my office, both still running Mountain Lion.

Any suggestions? Thanks!

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 23, 2014

LSKoob if your previous installation was deployed or provided as a package then please involve your I.T. department to install InDesign CC 2014.

If you do have permission to install applications then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications included with your membership.

L
LSkoobAuthor
Participant
October 23, 2014

Thanks, but I guess I was unclear.

I do have permission to install Apps. I have CC for Teams, I am the administrator.

My issue is that Indesign CC 2014 does not show up on my list of applications in the Application Manager on my Mac.

I also have CC on my PC. InDesign CC 2014 was automatically pushed to the App Manager, I installed it awhile back on my PC. But on my Mac, it's not even available to me.

I've researched it some, and it looks like InDD CC 2014 won't run in Mountain Lion (10.6.8) which would explain why it doesn't show up. Minimum specs = Mac OS X v10.7, v10.8, v10.9, or v10.10, according to Adobe. And I can't find a Mavericks (10.9) installer anywhere. And Yosemite is too new, I'm not going to beta test that.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 23, 2014

LSkoob you are correct if your operating system does not meet the system requirements then you will not be able to install.  Mac OS 10.9 is available through the Apple App Store.  You may want to verify that your Mac is also capable of running Mac OS 10.9.

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