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paulr94230714
paulr94230714
Participant
June 20, 2017
Answered

InDesign CS6 "starting up service registry" crash

  • June 20, 2017
  • 6 replies
  • 5040 views

I have purchased Adobe CS6 4 years ago. All programs worked great until 3 days ago.

Indesign would launch, and get stuck at the 'start up service registry' and crash. If the program would open, it would freeze and I would have to force quit it.

I am working on a Windows computer.

I uninstalled the program, and have tried to reinstall it. The .exe will run, it will say that all the files have been extracted and it'll ask me to open the folder where it has put Indesign....but nothing is there. No Indesign.

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi paulr94230714,

    As you have mentioned that you were unable to launch Adobe InDesign CS6, it gets stuck at " Start up service registry". Now, when you try to reinstall Adobe InDesign CS6, you are unable to find the installer.

    I would request you to download the installer from this link and install it: -Download Adobe Creative Suite 6 applications.​ Instructions on how to download and install are available here: -​  How to download, install, and activate Adobe applications.

    Please update this discussion in case you need further assistance with the same.

    Thanks.

    6 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 5, 2022

    actually, for others with this problem (no matter the id version), resetting your preferences is the first thing to try.

     

     https://forums.adobe.com/thread/526990

    S
    samsafs53789121
    Participant
    December 5, 2022

    you can tray this solution
    remove all fonts except original fonts and open again indesign

    thanks

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    July 26, 2017

    What version of Windows?

    devildriverz
    devildriverz
    Participant
    July 26, 2017

    Hi,

    Well i found that this error mostly happens when the printers on your system is either corrupted or is disconnected.
    Try switching your default printer to either "Adobe PDF" (If available) or to "Microsoft print to PDF" printer

    Steps for Windows user:

    1. Go to Control Panel > Hardware and Sound > Device and Printers
    2. Find Adobe PDF under Printers > Right Click > Set as Default Printer
    3. Now Restart (Optional)
    4. Start Indesign

    Hope it helps you...

      B
      bakhtjs
      Participant
      November 29, 2019

      Thanks, it resolved my problem, all other services were working perfectly, except Indesign was causing this problem.

        Atul_Saini
        Community Manager
        Atul_SainiCommunity ManagerCorrect answer
        Community Manager
        June 27, 2017

        Hi paulr94230714,

        As you have mentioned that you were unable to launch Adobe InDesign CS6, it gets stuck at " Start up service registry". Now, when you try to reinstall Adobe InDesign CS6, you are unable to find the installer.

        I would request you to download the installer from this link and install it: -Download Adobe Creative Suite 6 applications.​ Instructions on how to download and install are available here: -​  How to download, install, and activate Adobe applications.

        Please update this discussion in case you need further assistance with the same.

        Thanks.

        Om Nath Jha
        Om Nath Jha
        Legend
        June 23, 2017

        Moving to Downloading, Installing, Setting Up​ to get your program installed and get it up and running.

        Regards,

        Om

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