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notmyrealname200
Participant
June 22, 2013
Answered

InDesign Installation Error

  • June 22, 2013
  • 1 reply
  • 354 views

Below is the error I received while attempting to download InDesign. Tried twice and encountered the same error. Any help would be greatly appreciated?

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------

ERROR: DF012: Unable to find file(Seq 16)

ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)

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This topic has been closed for replies.
Correct answer Mylenium

Check your Windows color profiles folder and the permissions in C:\Windows\System32\spool\drivers\color and the folder mentioned in teh warning text. Delete the offending profiles and try again.

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
Legend
June 22, 2013

Check your Windows color profiles folder and the permissions in C:\Windows\System32\spool\drivers\color and the folder mentioned in teh warning text. Delete the offending profiles and try again.

Mylenium

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