Skip to main content
mioca
Participant
April 11, 2021
Answered

InDesign on Desktop and Laptop

  • April 11, 2021
  • 1 reply
  • 626 views

Hi,

I'm running Adobe Creative Cloud on my Desktop . My plan includes Photoshop, Lightroom and InDesign.

Now, I installed Creative Cloud on my Laptop. I installed Photoshop and Lightroom. Somehow I can't install InDesign because it is not available in "Available in your plan".


How can this be different from a Desktop to a Laptop? Any idea?

Many thanks!!

This topic has been closed for replies.
Correct answer kglad

check your account to verify your subscription is what you expect (both photography and indesign subscriptions) and to verify your adobe id, https://account.adobe.com

 

then sign out and then back in to your problematic cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 11, 2021

check your account to verify your subscription is what you expect (both photography and indesign subscriptions) and to verify your adobe id, https://account.adobe.com

 

then sign out and then back in to your problematic cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Participant
April 12, 2021

Thanks to your answer I found out, that I had two different CC Accounts with the same email addresses...

One with Photography (anual) plus InDesign (monthly). The other account just Photography (monthly).

 

Thank you very much!!

 

kglad
Community Expert
Community Expert
April 12, 2021

you're welcome.

 

did you contact support and get it sorted?