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jrrivard
Participant
December 12, 2014
Question

Indesign standard version installation error for Mac OS: "installer failed to initialize.

  • December 12, 2014
  • 1 reply
  • 90 views

Indesign standard version installation error for Mac OS: "installer failed to initialize. Please download Adobe Support Advisor to detect problem". Transferred by application over to new laptop, application considered damaged, with instructions to reinstall. Attempting from downloaded file.

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1 reply

kglad
Community Expert
Community Expert
December 12, 2014

go to HD>library>application support>adobe>caps and rename the caps folder.

go to USER library>application support>adobe>OOBE and rename OOBE folder

install Adobe application manager from below link.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774