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A70N1M0US
A70N1M0US
Participant
September 24, 2015
Question

InDesign Update Probelm - PLEASE HELP!!!

  • September 24, 2015
  • 2 replies
  • 258 views

So I've been at this for about a week trying to figure this out, and I'm completely lost. Every time I go to update InDesign, it runs through the install in a matter of seconds, then says "Install Failed - Learn More." Which leads to "Another installer instance is running. Wait for it to finish and try again.(U44M1P36)." Any help would be greatly appreciated.

    This topic has been closed for replies.

    2 replies

    Bani Verma
    Bani Verma
    Legend
    September 24, 2015

    Hi Andrew,

    This is an error that shows up when there is another installer running on your machine, please follow the below steps to resolve this error:

    WINDOWS:

    1- RUN> MSCONFIG > "Hide all Microsoft services" > Now disable all services and also disable all startup programs

    2- Restart Machine and try again

    MAC:

    1- Reboot the machine and try again

    Regards,

    Bani

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    September 24, 2015

    Moving your question to the Downloading, Installing, Setting Up forum

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