Skip to main content
D
Donna2446235803h4
December 30, 2025
Question

InDesign v 21.1 crash on opening

  • December 30, 2025
  • 1 reply
  • 171 views

After my Windows 11 updated to KB5072033 on Dec 22, my InDesign v21.1 would no longer open.  I get this error message when it tries to open then crashes.

INDD-2026-errormessage-Screenshot 2025-12-29 111955.png

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 30, 2025

uninstall id.  update your cc desktop app and then reinstall id.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices