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February 26, 2018
Answered

InDesign won't open or reinstall past 30 percent

  • February 26, 2018
  • 1 reply
  • 186 views

Is anyone else having an issue with inDesign today, Feb 26? Will not open, and now it will only reinstall up to 30%????

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi James%20dwaileebe,

    As you have mentioned you are unable to open InDesign and the reinstall also doesn't work.

    Please let us know the version of InDesign you are using along with your computer's operating system and its version.

    Do you see any error message/codes when you try to install or open the software, if yes the please share that with us. You can also share a screen shot of the error screen, see: FAQ: How do I capture and post a screen shot or video?

    Meanwhile if you have a Creative Cloud version of InDesign then you may try turning off any system optimizer, anti-virus, system firewall , internet & browser security software's installed on your machine and then follow the steps given here: "Failed to install" error received when installing Adobe Creative Cloud desktop app " and retry the installation.

    Awaiting your response.

    1 reply

    Bani Verma
    Bani VermaCorrect answer
    Legend
    February 26, 2018

    Hi James%20dwaileebe,

    As you have mentioned you are unable to open InDesign and the reinstall also doesn't work.

    Please let us know the version of InDesign you are using along with your computer's operating system and its version.

    Do you see any error message/codes when you try to install or open the software, if yes the please share that with us. You can also share a screen shot of the error screen, see: FAQ: How do I capture and post a screen shot or video?

    Meanwhile if you have a Creative Cloud version of InDesign then you may try turning off any system optimizer, anti-virus, system firewall , internet & browser security software's installed on your machine and then follow the steps given here: "Failed to install" error received when installing Adobe Creative Cloud desktop app " and retry the installation.

    Awaiting your response.