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lewb69436401
lewb69436401
Participant
May 11, 2016
Answered

initialization problem with CS 5.1

  • May 11, 2016
  • 2 replies
  • 222 views

When I tried to open my version of PS, I got this message, "Could not initialize because the preferences file was invalid (it had been deleted).

I tried several more times but got the same answer.  Not sure what to do.

    This topic has been closed for replies.
    Correct answer lewb69436401

    I was able to uninstall and reinstall the program, and this appears to have solved the problem.

    2 replies

    lewb69436401
    lewb69436401AuthorCorrect answer
    Participant
    May 11, 2016

    I was able to uninstall and reinstall the program, and this appears to have solved the problem.

    Tanusree
    Tanusree
    Participating Frequently
    May 11, 2016

    Greetings!!!

    Please reset the preferences of Photoshop and then try.

    Here is a similar thread : Re: Preferences File was invalid.

    You may also refer  I have Adobe Creative Suite 5.5 Design Standard and I cannot open Adobe Photoshop. A window pops up that says "Could not…

    preferences file was invalid (it has been deleted)

    Let us know if this helps!

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