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Participant
December 26, 2019
Answered

Instalação

  • December 26, 2019
  • 1 reply
  • 290 views

Baixei o Creative Cloud, paguei os programas mas não consigo instalá-los. O meu pacote me dá direito ao Photoshop e Lightroom (e outros) mas eles nunca chegam no 100%, sempre param e não carregam nem até a metade. Alguém pode me ajudar?

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Correct answer Nancy OShea

Assuming your computer meets or exceeds the system requirements,
https://helpx.adobe.com/creative-cloud/system-requirements.html

see the following help article.

Creative Cloud app installation hangs

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

If you still need help, click the chat bot icon on the same page and type AGENT followed by Enter/Return.  Expect longer than average wait times during the holidays.

 

Merry Chrsitmas and Happy New Year!

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 26, 2019

Assuming your computer meets or exceeds the system requirements,
https://helpx.adobe.com/creative-cloud/system-requirements.html

see the following help article.

Creative Cloud app installation hangs

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

If you still need help, click the chat bot icon on the same page and type AGENT followed by Enter/Return.  Expect longer than average wait times during the holidays.

 

Merry Chrsitmas and Happy New Year!

Nancy O'Shea— Product User & Community Expert