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Known Participant
August 19, 2020
Question

instalation failed

  • August 19, 2020
  • 1 reply
  • 295 views

euhm yeah look at the info here down for more info

 

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: 


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



ERROR: 08/19/20 10:13:14:537 | [INFO] |  | OOBE | DE |  |  |  | 2344 | ---------- CustomHook_Helperx64 ---- Start ----------

08/19/20 10:13:14:537 | [ERROR] |  | OOBE | DE |  |  |  | 2344 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}.data. Error 193  is geen geldige Win32-toepassing.



ERROR: System check returned with error : -4



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1 reply

AxelMatt
Community Expert
Community Expert
August 19, 2020

It seems that you try to install CS6 on a 32bit version of Windows.

Which Windows version do you have installed?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
jhon5FBBAuthor
Known Participant
August 19, 2020