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Participant
December 1, 2011
Question

install ?

  • December 1, 2011
  • 1 reply
  • 1068 views

i paid for and downloaded CS5 standard suite, but when I open the dmg file my mac pro says it is unrecognized... how do i install this?

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    1 reply

    Mylenium
    Legend
    December 1, 2011

    Verify the integrity of the DMG using your Disk Utility. Sounds like the file is damaged. Within limits, the utility may be able to repair the file, otherwise you'll have to download it again. You can also try to manualyl mount the image via a terminal/ command line.

    Mylenium

    Jeffrey_A_Wright
    Legend
    December 1, 2011

    Travis did you just purchase Creative Suite 5 Standard or are you trying to download a previous purchase?  Did you purchase the software from Adobe.com?