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Participating Frequently
October 9, 2014
Question

install.app cannot open

  • October 9, 2014
  • 1 reply
  • 268 views

i downloaded CS5.5 dmg installed it but the apps did not work. so i deleted all the files manually instead of uninstalling them.

now the install app of the newly downloaded dmg file won't work any longer.

I cannot install a software I just bought!

Help please!

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    1 reply

    Atul_Saini
    Legend
    October 10, 2014

    Hi There,

    Could you please provide some more information so that we can assist you appropriately?

    OS version:

    Exact error message:

    Meanwhile, try: Troubleshoot installation | CS5, CS5.5

    Thanks,

    Atul Saini

    Participating Frequently
    October 10, 2014

    OS X 10.7.5

    this error message appears when double clicking the install.app icon inside the dmg directory:

    "install.app" can't be opened. You should eject the disk image.

    Thanks for your help in advance.