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J
jfrichner
Participant
January 28, 2017
Answered

“Install” can’t be opened. You should eject the disk image.

  • January 28, 2017
  • 2 replies
  • 5531 views

Trying to re-load CS Creative Suite 5.5 Master Collection on my new Mac Airbook 2015 and have tried different browsers with the same result...“Install” is on the disk image “Illustrator_15_1_LS1.dmg”.  Have also tried downloading individula programs like Illustrator & Dreamweaver with the same result.

A button appears: eject disk image or cancel. 

help would be appreciated... Sincerely

Jeffrey

@

    This topic has been closed for replies.

    2 replies

    K
    Knorex
    Participant
    September 14, 2021

    Hi All,

     

    you can try doing this, at least it works for us.

    Under your System Preferences >> Security & Privacy >> General tab, double check that you have changed to the option of "Allow from anywhere" at least for this installation before you switch it back to your default. If you don't find this, then you will need to click on the Install app to trigger it to allow it on a per app basis.

    Next,

    1) Open your Terminal.app

    2) Type in

    xattr -cr /Users/path-to-your-file/CSx.x.dmg  or    xattr -cr /Users/path-to-your-file/CSx.x.iso

    depending on your filename/filetype.

    3) Double click on the "Install" file when you mount the DMG or ISO file to your Finder. This should start the installation.

     

      V
      vyankac62130219
      Participant
      April 12, 2022

      This did not work for me

      Govardhan.V
      Govardhan.VCorrect answer
      Participating Frequently
      January 28, 2017

      Please refer below link :

      How do I fix this - CS5 INSTALL WON'T WORK ON Mac OS SIERRA SAYS APP'S AUTHORIZATION HAS BEEN REVOKED

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