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Question

Install CS5 Extended with disks or account "download" for autistic child? Please help!

Forum|Forum|3 years ago
January 21, 2023
2 replies
2286 views

I have CS5.5 on an old failing pc sot need to install it on another Windows 7 (or 10) pc for an autist6ic child who is obsessed with Photoshop and can't learn a new user interface (it would take years) and is not allowed to be online at any time.

There's a download available in my account but is it better to use my install discs? Or no difference?

People are saying they can't activate CS4, 5, and 6 because Adobe won't give a "response code" or something similar to complete the activation.

I need SIMPLE instructions and help please, I'm not too technical.

OR, is it possible to use a software utility like "easeUS" to move this Adobe application/program to another computer? Or to make a clone and install it?

Thanks a million for any easy to follow help.

This topic has been closed for replies.

Nancy OShea

Community Expert

Autism or not, you need a supporting OS, TLS 1.2 connections, a valid license that's compatible with the software installation disks you received at purchase and an Internet connection to install & activate the software. If you have other concerns, make sure an adult does the installation with child in another room. Once it's installed and running, disconnect computer from the Internet.

Activation of pre-CS5 software is not possible. The activation servers have been disabled.

As of this writing, CS5 and CS6 activation is still possible but nobody knows for how long.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

P

ps66psAuthor

Participating Frequently

Dear Nanacy,

I was able to install my second install of CS5.5 with my disc.

WHY are you advising me to disconnect the PC from the internet after the legal install?

Nancy OShea

Community Expert

WHY are you advising me to disconnect the PC from the internet after the legal install?

By @ps66ps

===========

YOU WROTE ON JAN 21, 2023:

"...child who is... not allowed to be online at any time."

Disconnecting PC from Internet prevents online access. 😉

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

You may use a disc or a download, but you will need to be connected to the Internet when you enter your serial number to activate the program... since, as far as I know, offline activation may not work

If Windows 7

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-on Windows be sure to do the EASYFIX.MSI in step 2 of the above link
-test your browser https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html

P

ps66psAuthor

Participating Frequently

I'm using current updated Firefox on the target Windows 7 Pro PC and I clicked the link you happily provided and it said the below:

"Protocol Support

Your user agent has good protocol support.

Your user agent supports TLS 1.2 and TLS 1.3, which are recommended protocol version at the moment."
So am I good to go? Or do I need to download TLS 1.2? I aplogize, I have very limited technical skill on computers!

kglad

Community Expert

so far, you're good.

you should use your discs to install and serial number to activate. go for online activation. there's a report that offline activation is failing.

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