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Participant
February 3, 2021
Question

install error 404 MacBook Pro and in Mac OS big sure

  • February 3, 2021
  • 2 replies
  • 443 views

hello

im trying to install photoshop adobe in my devices and i cant. i finally install in my mac pro some of the categories like lightroom and classic , premerie rush . But i cant install photoshop ps in any version . i follow the steps for the installation fail and make retries in any version but looks like didnt install in any try . Please help me and tell me what i have to do . 

 

thank you 

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2 replies

italosan
Community Expert
Community Expert
February 3, 2021

Hi, could you tell me what are the features of your computer? Error 404 indicates that a required component of the operating system is missing or damaged. For more information see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error404.

Derek Cross
Community Expert
Community Expert
February 3, 2021

Which version of Photoshop are you trying to install?