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Todd50B7
Participant
May 22, 2021
Question

install fail

  • May 22, 2021
  • 2 replies
  • 718 views

hi, I can't seem to download the apps now I have paid for them. Installed and uninstalled and reinstalled Abobe Cloud  and nothing works

 

Can anyone please help - apparently Adobe is closed 😕😕

    This topic has been closed for replies.

    2 replies

    S
    Sandrine5D19
    Participant
    May 23, 2021

    Bonjour,

    J'ai exactement le même problème, abonnement acheté hier et impossible d'installer creative cloud. On me demande de réparer ou de réinstaller et rien n'y fait ! J'ai désinstaller et réinstaller plusieurs fois ...

     

      Govardhan.V
      Govardhan.V
      Participating Frequently
      May 23, 2021

      Have you tried running Adobe Creative Cloud cleaner tool, renaming OOBE folder  and reinstalled?

       

      https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

        S
        Sandrine5D19
        Participant
        May 23, 2021

        Merci de ton aide, malheureusement, en suivant toutes ces instructions, cela ne fonctionne toujours pas! voici le message qui tourne en boucle à chaque essai.

         

          Govardhan.V
          Govardhan.V
          Participating Frequently
          May 22, 2021

          Are you getting any error when you try to install?

          Which exact application you are trying to install.

          Windows or Mac? 

          Kindly provide more details to assist you.

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