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April 14, 2016
Answered

"install is damaged and can't be opened you should eject the disk image".

  • April 14, 2016
  • 2 replies
  • 4387 views

after downloading the creative master suite 5 and then trying to install the down load I got this message and could not install the down load;

"install is damaged and can't be opened you should eject the disk image".

What does this mean?

    This topic has been closed for replies.
    Correct answer John T Smith

    IF Mac El Capitan read below

    CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

    Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

    -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

    -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

    -and more on gatekeeper https://support.apple.com/en-au/HT202491

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    April 15, 2016

    IF Mac El Capitan read below

    CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

    -which means that you try to use CS6 and earlier at YOUR risk of having problems

    -you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

    Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

    -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

    -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

    -and more on gatekeeper https://support.apple.com/en-au/HT202491

    Known Participant
    April 15, 2016

    Thank you John, I have the El Capitan, I allowed 3rd party downloads and it allowed me to install everything. Thank you for your time and advice!

    Atul_Saini
    Community Manager
    Community Manager
    April 14, 2016
    Known Participant
    April 15, 2016

    Ok ill try that. Thanks! ill get back to you soon with the results.