Install older version of Illustrator version 24.3

Forum|Forum|3 years ago
November 23, 2022
1 reply
9886 views

Version 24.3 of Illustrator in Adobe CC.

Where can I download the older version?

Thanks.

Correct answer Manan Joshi

Illustrator version 24 would be CC2020. For this version onwards Adobe stopped providing public download links. Since Adobe only supports the latest two versions of CC apps so only CC2023 and CC2022 would be available for download via Creative Cloud Desktop app. The only option left would be to contact Adobe support and ask if they can provide a link to the version you need, they will provide it if they have it available. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

M

Manan Joshi

Correct answer

Community Expert

Hi @Roel Verano,

Illustrator version 24 would be CC2020. For this version onwards Adobe stopped providing public download links. Since Adobe only supports the latest two versions of CC apps so only CC2023 and CC2022 would be available for download via Creative Cloud Desktop app. The only option left would be to contact Adobe support and ask if they can provide a link to the version you need, they will provide it if they have it available. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan