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Participant
June 6, 2015
Answered

install option not available in creative cloud

  • June 6, 2015
  • 2 replies
  • 314 views

Purchased both Lightroom 6 and Photoshop and both are running on a Mac.

Want to have both applications on the laptop. Installed Creative Cloud and signed in.

There is only a "Try" option and not an "Install" option.  How do I install and update?

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2 replies

Govardhan.V
Participating Frequently
June 8, 2015

Sign out from Creative cloud app once again and check.

Sign in and sign out to activate Creative Cloud apps

Still same ??

Follow below steps:

1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.

/etc

3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it

4)Double click on Hosts file , it will open it with TextEdit,

Let me know whether you can see any Adobe related entries inside Hosts file like 127.0.0.1 activate.adobe.com.......etc??

Mylenium
MyleniumCorrect answer
Legend
June 8, 2015