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V
ventanas1
Known Participant
January 18, 2014
Question

Install Photoshop CC and Creative cloud.

  • January 18, 2014
  • 1 reply
  • 459 views

Cannot install Creative cloud setup. Keeps telling to connect to the internet and retry, but I am connected. Worked ok on laptop, but I need it on this desktop.

PC is connected to router with ethernet incase it was a wireless issue, and other areas of internet seem ok.

Grateful for any help.

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
January 19, 2014

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Mylenium

V
ventanas1Author
Known Participant
January 19, 2014

Thanks, but just before midnight last night I decided to have one last go (must have been the 50th attempt) and it worked.

No idea why, nothing has changed, but at least it's all ok now, albeit after a very late night.

Put it down to gremlins.

Much impressed with the way Lightroom picked up Photoshop and integrated it as external app without need to do it manually.

Strange as well that KPT3 will still work with CC, but the later KPT effect won't. Oh well!

Thanks again.

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