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Participant
February 6, 2024
Question

Install photoshop on a new computer.

  • February 6, 2024
  • 2 replies
  • 466 views

I already pay for Photoshop but the app is not listed as a registered app in Creative Cloud. The old computer is listed. Payment history is listed.

How do I get my payments applied to a new photoshop download?

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
February 6, 2024

you just need ti sign in to tour your cc desktop app on your new computer.

Participant
February 7, 2024

Done. CC shows I pay for PhotoShop but does not show PS as an app

kglad
Community Expert
Community Expert
February 7, 2024

your cc desktop app does not show ps available as a trial nor as installable?

 

if that's true, do you have a teams or enterprise or education subscription?

John T Smith
Community Expert
Community Expert
February 6, 2024

How to install when you have a subscription and a problem
NOTE: the alternate download link in this link works better for some people
install the cc desktop app using the "alternative download links" at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Participant
February 7, 2024

There is no problem installing Creative Cloud. It just does not show PhotoShop as one of my apps although it shows I pay for it.