install problems with Mac OS

Forum|Forum|12 years ago
January 15, 2014
2 replies
366 views

I have been gifted CS5(and also have CS6)which was registered to Windows wont install on my Mac OS..remedy anyone?

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Correct answer John Waller

Creative Suite serial numbers are platform specific. Windows serial numbers won't work on Macs and vice versa.

The gift is CS5 Windows (full version) and you already own CS6 Windows (full version)?

In that case, the only thing you can do with CS5 is install it on another Windows machine or pay to upgrade it to CS6 for Mac (and get a Mac serial number) then install it on your Mac..

H

HuuDat894Author

Participant

and yes,I am not a veteran when it comes to tech gadgetry...altho I am an artist and understand the workings etc,I just cant seem to translate some of the jargon and 'pro talk'..haha

John Waller

Correct answer

Community Expert

Creative Suite serial numbers are platform specific. Windows serial numbers won't work on Macs and vice versa.

The gift is CS5 Windows (full version) and you already own CS6 Windows (full version)?

In that case, the only thing you can do with CS5 is install it on another Windows machine or pay to upgrade it to CS6 for Mac (and get a Mac serial number) then install it on your Mac..

H

HuuDat894Author

Participant

Thanks John,

I dont own a Windows machine..I am Mac specific..I will bite the bullet and pay to upgrade I guess..even tho I was assured I could run and install from folder format onto my Mac..

John Waller

Community Expert

even tho I was assured I could run and install from folder format onto my Mac..

Assured by whom?

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