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Participant
May 30, 2015
Answered

Install stops at 43%

  • May 30, 2015
  • 4 replies
  • 6041 views

I'm trying to install a trial of Creative Cloud and Lightroom has stopped at 43%. I haven't changed anything, restarted, or have other things going on. I just want this download!

Help!!

This topic has been closed for replies.
Correct answer Ned Murphy

See if the various inputs offered in the following posting help:

Re: creative cloud hangs at 42%

You can also try searching the forums for more of the same by using "42%" as the search term (for some reason 42 comes up a lot, 43 not as much if at all)

4 replies

Participant
October 17, 2019

I tried everything, including the 42% solutions listed here. The only thing that worked for me was to use the Adobe Creative Cloud Cleaner:

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

Participant
October 9, 2019

For Mac users:

Open finder, search for files which include "adobe" in a file name, and delate them all. Then try install again

Govardhan.V
Participating Frequently
May 31, 2015

The progress stuck at 43% indicates that the process is unable to start  Installation process after Extraction .

May I know whether you had installed any Adobe applications other than Adobe Creative Cloud ?

Also , are you getting any error message or the progress simply stuck at 43% without any error ?

Note : Please mention Operating System and its version .

Ned Murphy
Ned MurphyCorrect answer
Legend
May 30, 2015

See if the various inputs offered in the following posting help:

Re: creative cloud hangs at 42%

You can also try searching the forums for more of the same by using "42%" as the search term (for some reason 42 comes up a lot, 43 not as much if at all)