Skip to main content
Participant
March 1, 2023
Question

Install the premiere app in offline mode

  • March 1, 2023
  • 2 replies
  • 7922 views

Hi there, to intsall the adobe premiere pro app in an offline mode. we can subscribe the annual licence package but want to install it by offline. As there is internet restrictions in our org., option is less to connect to internet. And we want the transitions, templates, packages that should be included

2 replies

kglad
Community Expert
Community Expert
March 1, 2023
Community Expert
March 1, 2023

You can contact Adobe support and ask them to provide you with an offline installer. They might be able to help. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan