Install to another drive not working.

Forum|Forum|3 years ago
June 22, 2022
3 replies
3343 views

Hi,

I have CC install on C: drive.

I go to Pref>Apps>Change the install location to 😧 drive. CC refreshes.

I install Photoshop and it installs on C: drive NOT 😧 drive.

I uninstall and reinstall and it still installs on C: drive.

How do I install my programs on another drive?

Am I doing somehting wrong? I've Googled the web and found no solution.

Thanks!

Installation

Correct answer Galactic Fantastic

OK! I figure it out!

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

G

Galactic FantasticAuthorCorrect answer

Inspiring

OK! I figure it out!

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

AxelMatt

Community Expert

Please see here:

How do i install Creative Cloud on different drive... - Adobe Support Community - 11250643

How to change the install location of your Creative Cloud apps (adobe.com)

Please note: Some files and folders will still be installed on the C: drive.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

G

Galactic FantasticAuthor

Inspiring

Thanks Axel for your reply but I'm not sure this answers my question.

To clarify. CC is install on C drive. When I change the preferences to install Photoshop on D drive it still installs on C drive. If I navigate to the D drive folder location (where photoshop should be installed) the folder is empty.