Install Window for Elements 2019 too small to get to options
The window that comes up for Elements 2019 is too small and cannot be enlarged. Here is the window I get:
My screen resolution is 3840 x 2160 and is running Windows 10 Home
The window that comes up for Elements 2019 is too small and cannot be enlarged. Here is the window I get:
My screen resolution is 3840 x 2160 and is running Windows 10 Home
I am sorry, Jctangney, it does appear that the computer is facing multiple errors. Please access Contact Customer Care using a different computer, smartphone, or tablet.
If you are unable to establish a chat session, on another device, then please send me a private message with your contact details, time zone, and preferred time of day to be contacted, and I will request that you be contacted directly. The request process can take up to three business days so I would recommend establishing a chat session with a different device, if possible.
Well, I finally found a number to reach Adobe. 800-833-6687. Turns out the error is that Elements must be installed from the administrator account to avoid the error I have been having. Supposedly they are working on a fix, but at least mine is now installed.
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