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Richard25011650m5bc
Richard25011650m5bc
Participant
January 31, 2026

Installaing Adobe professional 2020

  • January 31, 2026
  • 2 replies
  • 7 views

Hi everyone! I upgraded to Apple Tahoe, and now my Adobe Professional 2020, for which I bought a perpetual license, is not accessible. You need to sign-in to your Adobe account as soon as you launch a pdf. Put in the e-mail and password, and Adobe quits. I can sign in to my Adobe account on Chrome, no problem. It seems Adobe is not upgrading to Taho for my Adobe Professional 2020, for which I bought a perpetual license. Anyone looking at class action yet?

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 31, 2026
    Richard25011650m5bc
    Participant 
    5 hours ago
     

    It seems Adobe is not upgrading to Taho[e] for my Adobe Professional 2020, for which I bought a perpetual license. Anyone looking at class action yet?

    =========

    Class action for what?!  A perpetual license is for the life of the software, not the user’s lifetime.

     

    Old apps do not receive upgrades to support newer devices. Never have, never will. All computer apps reach End of Life eventually, usually 3-5 years after purchase.  In case you missed the announcement, Adobe ended Support for Acrobat 2020 in November 2025. It may or may not perform well on newer devices. That’s the risk you take with unsupported apps. 

     

    REPLACEMENTS:

    Free Acrobat Reader & Online PDF tools.

    https://www.adobe.com/acrobat/online.html

    Acrobat Pro or Acrobat Studio

    https://www.adobe.com/acrobat/complete-pdf-solution.html

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
      Richard25011650m5bc
      Richard25011650m5bcAuthor
      Participant
      January 31, 2026

      FIXED IT!!!!!!  I downloaded the original Adobe Professional 2020 from my account. I uninstalled on the new computer that has Tahoe.. Re-installed. GOLDEN!  The problem was that there was a patch or upgrade for Mac Adobe Pro last year. That was the thing creating all the problems. By uninstalling, problem solved. We love Adobe Professional 2020. Now I can send the old computer to Apple for that trade-in...

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        January 31, 2026

        ​@Richard25011650m5bc 

        I downloaded the original Adobe Professional 2020

         

        There isn’t an application called Adobe Professional. Do you mean Acrobat?

         

        Jane

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