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Brandon.perez10
Participant
January 10, 2020
Answered

Installation

When i try downloading and opening any Adobe app it says i dont have MSVCP140.dll and also VCRUNTIME140.dll, please help me

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
January 10, 2020

Update Windows and get the latest Visual C++ runtime.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

While you're at it, you should confirm that your system meets or exceeds the Creative Cloud system requirements before you install.

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert
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Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 10, 2020

Update Windows and get the latest Visual C++ runtime.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

While you're at it, you should confirm that your system meets or exceeds the Creative Cloud system requirements before you install.

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

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Nancy O'Shea— Product User & Community Expert
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