Hi there,
I try every solution (even erase and reinstalling OS) and noting is working: I still can't instal Adobe CC. It was working perfectly but since 1 month the update is impossible...
Someone have a idea...? Please!
Thank you.
PL
uninstall everything cc, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
lastly uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud using compatibility mode (https://technet.microsoft.com/en-us/library/bb456979.aspx?f=255&MSPPError=-2147217396)
use the desktop app to install your cc programs/trials
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