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M
MarcBy
Participant
December 25, 2020
Question

Installation and licence - private use

  • December 25, 2020
  • 1 reply
  • 330 views

Hi,

 

first I wish a merry x-mas to all of you.

 

I use a creative cloud full version, annual plan. I mainly use my PC, but sometimes I need to use my laptop and my Surface tablet.

I can have two installations active, why only two? It is really annoying to switch activation all the time. Wouldn`t it be a better solution to lock the licence to a Microsoft Account? Why limit the activations? I have no problem with the limitation of using only one device at the same time, beacause I am only able to one device at the same time 😉

 

Other users with the same issue?

 

best regards

Marc

 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 25, 2020

Thanks for the feedback, Marc, but there are no plans to utilize another companies activation technology.  We already did so during the early versions of Creative Suite.

 

Please review and bookmark https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html which discusses the different methods you can use to activate the software on different computers.  You can use the process in https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html#Signoutofasinglecomputer if you wish to sign out for just one computer.

M
MarcByAuthor
Participant
December 25, 2020

Hi Jeff,

 

Thanks for your reply. 

Well please think of a new limit to 3 devices. It is not unusual, that users have three devices... pc, laptop and tablet.  So it would be great if you could upgrade limit from 2 to 3 devices.  Please discuss with management.  

I pay for the software,  so I should be able to use it on all my devices.  

I do not want you to use Microsoft account for login, just a check if it is the same account. As far it is the same account,  no limitation of use. 

 

 

Best regards

Marc

 

 

 

 

 

 

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 25, 2020

Marc, tablets, and mobile devices do not currently count towards the number of allowable activations.  What is the exact message you receive when trying to use the software on a second computer?

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