Participant

Question

Installation CS6

Forum|Forum|3 years ago
October 8, 2022
3 replies
369 views

Bonjour,

J'ai reinstaller CS6 sur mon mac OS - bien que je n'ai aucun appareil activé

J'ai toujours le meme et incessant bug de connexion internet pour valider le numéro

Bien sur l'aide d'adobe me renvois sur des pages en erreur 404 - Qui as la solution ??

Merci

This topic has been closed for replies.

Peru Bob

Community Expert

See here:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

John T Smith

Community Expert

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

S

sébastienk5793714Author

Participant

je suis sur Chrome, mais rien ne change

kglad

Community Expert

it doesn't matter what browser you're using right now. what matters is what is your os default browser and does that browser support tls 1.2. on mac's, safari is the starting default browser, but that can be changed.

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

kglad

Community Expert

if you have a non-current os, your deault browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

S

sébastienk5793714Author

Participant

je vois bien les deux logos, le reste c'est du chinois, mais la plupart des liens adobe m'envoie sur des pages 404 notament l'enregistrement hors ligne

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